Vacancies

Managing Consultant

TNS-RI, Consumer

More London Place, SE1

THE ROLE

As a quantitative market research specialist, this is an opportunity to help manage a team to develop and lead strong client relationships in the FMCG space, grow key accounts and win new business by delivering excellence.

DUTIES & RESPONSIBILITIES

Research Skills

·         Account management for at least one account/area of business/revenue up to £250k.

·         Act as the day to day point of contact for client accounts.

·         Assess costs, determine pricing and produce client ready proposals.

·         Work with internal stakeholders to design and recommend appropriate methodologies and business solutions and to develop proposals and questionnaires that meet or exceed client’s research objectives and business needs.

·         Maintain an overview of projects, monitoring project management milestones, job profitability, establishing priorities for the team and escalating issues with internal teams.

·         Coach and supervise junior members of the team to develop research skills.

Business Skills

·         Responsible for the commercial progress of accounts / projects in remit and the client relationship; assessing, planning and delivering appropriate strategic and tactical action.

·         Supporting the inception and implementation of new & existing business development activity.

·         Communicate key financial metrics and relevant business information to team.

·         Coach junior staff to understand the financial issues surrounding projects and key accounts/revenue.

·         Support recruitment and selection.

·         Manage & recognize team and individual performance and development through appraisals, objective setting, PDP’s & L&D, encouraging a culture of personal responsibility and identifying key talent.

To manage this level of responsibility we look for the only best talent in the market place.  We seek not only excellent research skills but people with a drive for self and others.  Professionalism, integrity and expertise are behaviours which are embedded in everything we do.

PERSON SPECIFICATION

·      Proven track record in managing a team to deliver profitable research projects across a number of accounts/revenue streams.

·      Experience of managing day to day (internal and external) client relationships across a number of accounts/revenue streams.

·      Experience of line management and exposure to resourcing & people development. 

·      A proven pedigree of delivering high quality, commercially focused insight to clients.

·      Excellent verbal and written communication skills are as a presenter, influencer and coach. 

·      Able to plan and deliver strategic and tactical action for accounts/revenue streams.

As a division, Consumer is highly committed to talent management and is dedicated to providing career progression in line with each individual’s personal goals.  This role offers great opportunity to grow in terms of research skills, client orientation and management.  Successful candidates should expect to become experts in FMCG markets – we aim to understand our clients’ business and markets as well as they do.

TNS-RI, CONSUMER

TNS-RI Consumer is a division of quantitative researchers concentrating on a mixture of global, UK, continuous and ad hoc work for clients in the dynamic and exciting consumer area.

We conduct brand health evaluation, advertising research, customer satisfaction, segmentation, innovation and motivational research on behalf of the leading global and local FMCG players in the consumer arena.

Much of our work is international in scope.  We have several TNS-RI Global Key Accounts’ within the division which are some of the largest and most high profile global programmes within the business.

We are driven by insights and our client’s business needs. We work very closely with our clients and we love the fact that what we do influences and directs client actions.  We share in our clients’ excitement when things go well – and we are thrilled when our strong relationship means that our clients ask us to try something new.  We feel really motivated when we have a difficult issue to crack and work successfully with our clients, applying industry leading tools to address there commercial needs.

TNS-RI is an equal opportunities employer.