Junior Property Manager
Job Ref139-14-ON
Job TitleJunior Property Manager
Job TypeFull-time


Toronto, ON
Reporting to the Regional Property Manager this position will be responsible for a small residential rental portfolio in the GTA and assisting on larger properties as required. This position is accountable for the general operations and revenue management, the customer service platform and minor capital upgrades of the buildings to maximize value through institutional quality residential management.
  • Maintain excellent resident relations and customer service
  • Supervise property staff to ensure standards are maintained in accordance with established policies
  • Recommend rental policy for residential suites
  • Oversee monthly market surveys and have a thorough understanding of competition and current market conditions
  • Responsible for managing revenue and expenses including operating within an approved budget
  • Analyze monthly financial statements and prepare monthly management reports
  • In collaboration with the Regional Property Manager, prepare annual revenue, expense and capital budgets
  • Responsible for prudent purchasing practices in accordance with company policy and client agreements
  • Monitors collection of rental payments, undertakes arrears collection, negotiations, eviction proceedings, maintains liaison with lawyers, collection agencies etc. to ensure proper collection of account receivables
  • Process resident applications based on background and credit checks
  • Oversee the lease renewal process, approving renewal amounts within budget parameters, and approval of any non-renewal notices to be issued
  • Co-ordinate vacancy credit applications and realty tax rebates with property consultants
  • In collaboration with the Regional Property Manager and Technical Services team, makes recommendations and oversees execution of capital projects and preventative maintenance program; develops and directs implementation of improvements; obtains prices, secures and monitors maintenance/service contracts to ensure cost effective operations; conducts inspections of the properties assigned
  • Ensure efficient operation, maintenance and repair of properties including compliance with government regulations, achievement of maintenance/life safety standards and sourcing cost effective ways to operate
  • Supervise and/or develop appropriate operating procedures for the properties ensuring legislative or regulatory requirements are adhered to and emergency response procedures are regularly updated
  • Embrace and pro-actively support Bentall Kennedy’s culture of environmental sustainability, and corporate and social responsibility
  • Responsible for knowledge of and adherence to the residential tenancy act in Ontario
  • After hours availability in case of emergencies at the properties as a secondary responder
  • Other duties as required and assigned
  • Experience - Minimum 3 years property management experience in residential portfolios
  • Education - preference to post secondary in real estate and/or CPM designation
  • Relationship/Leadership Skills - Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, residents and the public; able to partner with clients to meet client needs; self-motivated, professional and flexible; able to motivate, empower and coach/counsel staff in the achievement of performance goals
  • Organizational/Multi-Task Skills - Able to allocate one's time effectively, work under pressure and manage tight deadlines; able to handle multiple demands and competing priorities,  adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon timeframes; detail oriented
  • Decision Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
  • Computer Skills – Advanced knowledge of Word, Excel, Microsoft office, e-mail  and working knowledge of Yardi accounting system
  • Have access to a vehicle at all times and possess valid driver’s license
Upon request, accommodation at any time throughout the hiring process is available through Bentall Kennedy's Human Resources department for applicants with disabilities.