The Key Elements of Online Recruitment Software03. December 2010
Online recruitment software has developed rapidly in recent years, designed to streamline the recruitment process. There are a lot of issues to consider before making on a decision on what provider to go with. A prospective customer needs to be assured that the system can integrate to their own process, and that the provider can be relied upon to fulfil the changing needs of the organisation in question.
As already mentioned, there are different aspects which need to be carefully evaluated before choosing the online recruitment software that best meets the organisations requirements. Below are some of the most important.
- Implementation is just the first step. The company needs to know that there is helpful and knowledgeable support staff on hand for any issues that may arise. Some of the better online recruitment software providers will offer a range of simple and easy-to-use training packages. This should help save further costs down the line.
- Every organisation is different. Therefore it is essential that the recruitment data you work with should be customisable, in the same way that bespoke tools and reports can be developed into your system, without being charged extra when upgrading. Again, this will come as standard with the better packages.
- Everything in a proposal should be inclusive. Any maintenance or upgrade costs should be clearly stated. Companies that appear evasive in their costs run the high risk of not having their contract renewed.
- Of paramount importance to your future success is minimal down time - you don't want your system to go down just as your latest advertising campaign goes live. Speak to existing customers to see if they have experienced any down time or other disruption.
- Automation tools should be configurable to match your recruitment processes, rather than you having to put up with generic solutions. It should be tailored around your requirements, as opposed to the other way around.
- Does the software integrate with the careers portal? Can candidates easily log in and update their details or apply for jobs with information being updated instantly into your recruitment system? These are important questions that must be addressed before any implementation can take place.
- Recruitment software companies must also choose the right technology partners. The software will need to be updated and supported, and choosing the correct partners is vital.
- Though the mantra is “software as a service”, it is about much more than the technology. Clients need a relationship so that useful advice can be sought when required.
- Will the recruitment system provide a single focal point for all recruitment activity? It is imperative that there is a consistent approach throughout the business. All users involved should have secure remote access wherever and whenever they want.
- Tools offered should be relevant and effective for your type of recruitment. Providing irrelevant features can create confusion and frustration.