Facilities Data & MI Lead
Location: Old Trafford Stadium
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.
The Purpose:To lead the development, management, and delivery of high-quality management information and reporting processes across the Facilities and Maintenance Department. This role is critical in supporting strategic decision-making, performance tracking, compliance reporting, and continuous improvement of property and facilities management operations across all stadium sites and venues within the group.
The Role:
Data & MI Leadership - Own and develop the property MI reporting framework, aligning reporting outputs with strategic and operational goals.
- Collate, validate, and interpret data from CAFM systems, compliance platforms, helpdesk systems, and third-party contractors.
- Design and deliver dashboards and regular reporting packs covering areas such as PPM (Planned Preventative Maintenance), reactive maintenance, contractor performance, compliance, sustainability, and capex.
- Lead the integration and visualization of data using tools such as Power BI, Excel, or equivalent analytics platforms.
- Develop standard KPIs for facilities performance across multiple stadiums and support benchmarking across sites.
Stakeholder Collaboration - Act as the primary point of contact for MI queries within the Facilities Team.
- Partner with Facilities Managers, Compliance Teams, Finance, and Project Delivery to ensure alignment on data and performance metrics.
- Provide insights and recommendations based on trends, risks, and inefficiencies.
Systems & Process Improvement - Drive continuous improvement in data collection, validation, and reporting processes.
- Ensure data integrity across systems including CAFM, asset registers, and compliance tools.
- Support system upgrades, integration projects, and training for staff on MI-related tools.
Compliance & Audit Support - Produce evidence-based reports for internal and external audits.
- Track statutory compliance KPIs and highlight gaps or overdue actions.
- Support ESG and sustainability reporting initiatives, including energy tracking, waste reporting, and carbon metrics.
Skills & Experience- Proven experience in an MI or data reporting role, ideally within property, estates, or facilities management.
- Strong analytical skills with advanced knowledge of Excel, Power BI, or other data visualisation tools.
- Experience working with CAFM systems (e.g., Planon, Concept, or similar).
- Strong understanding of property compliance metrics and facilities KPIs.
- Excellent communication and presentation skills.
- Analytical mindset with strong attention to detail.
- Solutions-focused, curious, and passionate about driving improvements.
- Able to communicate complex data in a clear and accessible way to non-technical audiences.
- Organised, proactive, and able to work collaboratively across departments.
Desirable - Experience within the sports, stadium, or large venue sector.
- Knowledge of statutory property compliance (e.g., fire, legionella, electrical safety).
- Exposure to capital project tracking or lifecycle planning data.
- Understanding of ISO standards (e.g., ISO 50001, ISO 14001) or similar frameworks.
What We Offer:
At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:- Annual incentive scheme
- Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
- Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
- Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
- Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
- Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
- A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
Our Commitment to You:
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Monday 20th July
Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.