Recruitment & Workforce Operations Co-Ordinator (COG3CS14)

Contract - Fixed Term

Corporate Services

Dublin

Job Details

Role Requirements

Role Requirement 1
Recruitment & Workforce Operations Leadership
 
  • Lead and coordinate high‑volume and time‑critical temporary and contingent workforce recruitment to support Government programme delivery.
  • Oversee the full recruitment lifecycle for temporary staff, including workforce planning, sourcing strategies, onboarding, contract extensions and assignment completion.
  • Act as the operational lead for surge and emergency recruitment activity, ensuring timely mobilisation of staff.
  • Provide expert operational guidance to Hiring Managers on resourcing options, timelines and delivery risks.
  • Ensure recruitment activity aligns with approved workforce plans, service delivery requirements and organisational priorities.

Role Requirement 2
Agency & Supplier Management
 
  • Manage and govern relationships with recruitment agencies and workforce suppliers, acting as the primary point of operational contact.
  • Monitor and manage agency performance against agreed frameworks, service levels, compliance requirements and contractual terms.
  • Coordinate candidate supply, onboarding processes and issue resolution across multiple agencies.
  • Build effective working relationships with internal stakeholders, including programme teams, HR, Finance and Procurement.
  • Provide regular updates and operational reports to senior stakeholders on recruitment progress, workforce capacity and risks.

Role Requirement 3
Financial, Contractual & Operational Governance
 
  • Manage purchase orders, invoice approvals, spend tracking and reconciliation in line with public sector financial controls.
  • Work closely with Finance and Procurement teams to ensure compliance with procurement frameworks and financial governance requirements.
  • Track and analyse workforce data, recruitment metrics to support forecasting and decision‑making.
  • Identify and escalate operational risks, proposing practical mitigation actions.

Role Requirement 4
HR Compliance, Policy & Process Management
 
  • Ensure all recruitment and workforce operations comply with employment legislation, data protection requirements, public sector recruitment codes and organisational policies.
  • Maintain accurate, audit‑ready records across HR and recruitment systems, including ATS and workforce databases.
  • Oversee process documentation and ensure its being followed.
  • Support the development, implementation and continuous improvement of recruitment and workforce operational processes.
  • Contribute to organisational readiness for audits, reviews and inspections relating to recruitment and workforce management.

Required Experience
 
  • Minimum 3–4 years’ relevant experience in recruitment, workforce operations and HR administration, ideally within the public or regulated sector.
  • Proven experience managing and engaging with a wide range of stakeholders, including Hiring Managers, HR Business Partners, Finance and Procurement colleagues, recruitment agencies, and external or Government stakeholders.
  • Demonstrated experience managing temporary or contingent workforce recruitment at scale.
  • Proven experience working with recruitment agencies, suppliers or framework providers.
  • Strong experience in financial administration, including purchase orders, invoice processing and budget tracking.
  • Experience operating in a high‑volume, fast‑paced and deadline‑driven environment.
  • Strong knowledge of recruitment compliance, governance and process control.
  • Excellent organisational, analytical and problem‑solving skills.
  • Highly developed written and verbal communication skills.

Qualifications
 
  • Relevant Third Level Qualification (e.g. HR, Business, Public Administration) or equivalent is desirable.

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