New Solutions Co-Ordinator (DCG3SIE32)

Contract - Fixed Term

Social Inclusion and Employment

All of Ireland

Job Details

Role Requirements 
 
Role Requirement 1
Stakeholder Management
 
  • Establish new relationships around Pobal’s engagement model and ensure the necessary structures and agreement are in place with relevant business units and directorates as appropriate, and their managers.
  • Develop and manage effective relationships with external stakeholder, Departments and with key organisations to ensure coordination of supports to services.
  • Manage risk in programme delivery with third parties.
  • Align with national strategies such as the Social Enterprise Policy and Social Innovation initiatives.
  • Engage with social enterprises and community organisations, industry experts, coaches, local authorities, and community networks to foster collaboration and regional engagement.

Role Requirement 2
Programme and Caseload Delivery
 
  • Assist in the design and management of a range of local and community development programmes.
  • Coordinate programme application and appraisal processes that effectively translate programme objectives to communities and beneficiaries and ensure robust/proportionate assessment and targeting are achieved. Complete appraisals and reviews as necessary.
  • To complete all programme appeals as required.
  • Coordinate a robust case management system to track the progress and outcomes of all funded organisations.
  • Maintain proactive, targeted and effective tools, and ensure services and supports are put in place. Such tool and services should facilitate the delivery of effective projects and best practice.
  • Coordination of design on delivering strategies and approaches that address implementation risks, issues and opportunities.
  • Coordination of and responsibility for contract changes.
  • Support the Manager with appropriate resource allocation and management across work and manage prioritisation of work streams as and when necessary.
  • Deliver commitments in the Programmes of Work as agreed with funders, from initial scoping to project closure, in a consistent, well understood, and transparent manner.
  • Implement, develop and deliver communication with all project stakeholders.
  • To develop constructive working relationships with all stakeholders within your caseload
  • To supply advice and information as required on operation and case management issues to other part of Pobal and/or the sponsoring Department.
  • Oversee and monitor performance of organisations throughout their life cycle according to the Programme requirements using MyPobal - central system to record and escalate all relevant engagements.workshops, clinics and training events.
  • Any other duties within the general requirement of this job description which may be required from time to time.

Role Requirement 3
Programme Supports
 
  • Provide structured capacity-building and support programmes, including workshops, peer learning, and one-to-one mentoring sessions to programme stakeholders where required.
  • Responsible for the co-ordination and completion of a caseload of robust, efficient, quality assured appraisals including the maintenance of appraisal information on centralised systems.
  • Provide feedback on application outcomes to supported organisations as required.
  • Assist with contract management including the tracking, reconciliations and updating of contract information.
  • Review, develop and maintain efficient and effective administrative and information systems.
  • Assess and monitor contract conditions arising from the appraisal process and follow up and communicate with the organisations.
  • Consider and recommend changes to contract, extensions and sanctions in conjunction with Financial Operations Directorate staff (where required).
  • Produce formal reports and analysis at the appropriate stages of the appraisal and review processes.
  • Assist in the collection, collation and analysis of monitoring data arising from the support, appraisal and performance monitoring processes.
  • Assess and monitor contract conditions and follow up and communicate with the organisations.
  • Provide information, clarification and advice on all aspects pertaining to the contract and/or service we provide.
  • Manage the notification of change process ensuring all relevant changes are captured, recorded and processed appropriately.
  • Ensure information management systems are updated so there is a clear record of decisions made and communications with key stakeholders.
  • Desk based review including indicators, quantitative data, AFS etc.
  • Undertake onsite monitoring/review visits as a follow up to a desk check i.e. where there are issues of concern and further investigation required.
  • Support the management of organisations of concern to reduce risk and sometimes leading to de-committal) and/or termination of a contract.
 
Role Requirement 4
People Management  
 
  • Manage assigned staff, ensuring they are equipped with a clear understanding of requirements and expectations; are developed, supported, performance managed and valued as Pobal employees and as representatives of Pobal.
  • Lead with an agile mind-set, focused on problem solving through creative solutions, and thrive in a fast paced, high growth environment.
  • Ensure good individual and team management structures are in place to support performance/staff management and development (1-2-1’s, PEP’s, Talentevo, Pobaltime, Blended Working Policy, Flexi time and all other relevant HR policies)
  • Ensure that all staff adhere to all standards and procedures.
  • Delegate work and ensure effective relationships in a team-working context.
  • Work in collaboration with unit manager to ensure the correct team resources are in the right place, at the right time.

Required Experience
 
  • Minimum of 3-5 years of experience in programme management, case management, stakeholder management or a related role.
  • Minimum of 3-5 experience in working with social enterprises.
  • Strong understanding of social enterprise and social innovation eco-system.
  • Considerable experience in co-ordination of high impact programmes.
  • Experience in new programme delivery arrangements.
  • Experience in designing application and appraisal processes.
  • Excellent communication, organisational, and interpersonal skills.
  • Ability to work collaboratively with diverse stakeholders.
  • Proficiency in data analysis and reporting.
  • Experience of operating consistently in a changing environment at an optimal level.
  • Highly Proficient in use of MS packages e.g. Word, Excel, Outlook, Project, PowerPoint; Microsoft Dynamics CRM; SharePoint applications and portals.
 
Qualifications 
 
  • Third Level qualification (e.g., Degree) or equivalent in social enterprise or related fields is highly desirable
  • Drivers license & provision of car for business purposes is essential.

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