Corporate Communications Manager (MG4CS02)

Contract - Fixed Term

Corporate Services

Dublin

Job Details

Role Requirements

Role Requirement 1
Integrated Communications
 
  • Lead and manage the Corporate Communications team, which is responsible for delivering effective internal and external communications for Pobal in line with the corporate communications strategy.
  • Oversee the development and drafting of all corporate messaging and corporate publications e.g. Annual Report, briefing documents, ensuring consistency and alignment with agreed messaging.  
  • Oversee the day-to-day operation and content development for the Pobal website and Pobal social media channels.
  • Oversee the production of internal communication materials including the quarterly staff e-zine and organisational wide announcements / update.
  • Provide communications support for project-specific and organisation-wide internal campaigns.
  • Coordinate crisis & issues management including recommending strategies and preparing materials for issues/crisis management situations in line with agreed protocols.
  • Develop and implement internal communications policies and guidance.
  • Ensure timely, accurate and high-quality responses to media queries, in collaboration with senior management.
  • Provide professional communications advice and support to the Pobal senior management as required.

Role Requirement 2
Stakeholder Engagement
 
  • Support Pobal’s engagement with key external stakeholders and customers through attendance at relevant meetings, events and launches as required.
  • Develop and maintain effective working relationships with external stakeholders relevant to the communications function.
  • Collaborate with internal stakeholders across the organisation to deliver communications support aligned with business needs.
  • Work closely with the Pobal Board and Senior Leaders to develop and execute communication strategies to build trust, maintain transparency, and foster relationships with key stakeholders.
  • Draft and quality assure responses to parliamentary questions, Government queries and consultations, in collaboration with relevant teams.
  • Deliver timely and relevant information through various channels to ensure internal stakeholders are kept informed of emerging issues and trends.
  • Respond effectively to issue, mitigating risks to manage organisational reputation in high-profile contexts.

Role Requirement 3
Governance & Compliance
           
  • Ensure communications policies, procedures and practices are up to date, aligned with best practice, and clearly documented and communicated.
  • Support the organisation’s compliance with relevant public sector communications obligations, including the Irish Language (Amendment) Act and Web Content Accessibility Guidelines (WCAG) 2.2, within the scope of the communications function.
  • Manage the Corporate Communications Unit budget and oversee expenditure for project specific communications campaigns.

Role Requirement 4
People Management
 
  • Oversee and manage a high performing communications team by setting clear objectives and providing direction across a diverse range of corporate communications activities.
  • Allocate work effectively and foster positive working relationships within the team.
  • Lead, motivate and support team members in a challenging and fast‑paced environment.
  • Encourage innovation, continuous improvement and adaptability within the communications function.
  • Manage team performance, learning and development in line with organisational policies.
  • Support Communications team to implement and deliver on comprehenisve communications plans that align with programme objectives and organisational goals.

Required Experience
 
  • At least 5 years’ experience of working in a busy Public Relations or Communications role.
  • Demonstrated experience in internal communications, including supporting organisational engagement and change initiatives.
  • Proven experience in developing and implementing external communications programmes.
  • Strong ability to communicate complex information clearly to a range of stakeholders.
  • A very strong understanding, experience of and commitment to social inclusion issues and the contribution of the community and voluntary sector to local development, inclusion, equality and reconciliation.
  • Demonstrated knowledge of the Irish political system, including engagement with Government Departments and parliamentary processes.
  • Strong organisational skills with the ability to manage multiple priorities, work to deadlines and maintain attention to detail in a fast‑paced environment.
  • Exercises professional judgment and demonstrates strong facilitation, conflict management and consensus building skills.
  • Demonstrated people management, leadership and collaboration experience within a team based environment.
  • Proven ability to build effective working relationships and gain the confidence of key internal and external stakeholders.
  • Experience working closely with senior or executive leadership to support organisational objectives.
  • A strong track record of delivering high‑quality work and following through on commitments, with an appropriate sense of urgency.
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook and SharePoint.

Qualifications
 
  • Relevant third level qualification (e.g. Degree or Masters), or equivalent gained in Public Relations, Communications or near related field is essential.



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