Candidate Manager -

Job Type

Permanent + Temporary

Location

Tallaght, County Dublin, Ireland

Job Title: Clerical Officer, Grade III
Reference No: 06.022 (2025)
Department / Directorate: ICT Directorate
Reports to: Medical Records Manager or Deputy

Tallaght University Hospital (TUH) is an exciting and dynamic place to work. The team at the Hospital are in the midst of implementing a new hospital strategy that has already delivered on the opening of a new renal unit, day surgery centre, step down facility in the community and the start of building works on a new ICU extension. It is an exciting time to join the TUH team and one of Ireland’s main teaching hospitals with so many plans to enhance patient care. The Hospital believes in investing in their team and offers excellent education and research opportunities.

TUH is one of Ireland’s largest acute teaching hospitals, adult, psychiatric and age-related healthcare on one site. The Hospital has 450 adult beds with over 3,500 people on staff and more than 50 different nationalities represented. The Hospital is a provider of local, regional and national specialties. It is also a national urology centre, the second largest provider of dialysis services in the country, a regional orthopaedic trauma centre and a designated trauma unit.

TUH is one of the two main academic teaching hospitals of Trinity College Dublin - specialising in the training and professional development of staff in areas such as medicine nursing, health and social care professionals, emergency medicine and surgery, amongst many others. TUH is part of the Dublin Midlands Hospital Group which serves a population of over 1.2 million across seven counties.
TUH Vision and Values
The vision of the Hospital is “People Caring for People to Live Better Lives” through excellent health outcomes supported by evidenced based practice, positive patient and staff experience in an empowering and caring environment. A culture of innovation and quality improvement in everything we do.
Our TUH CARE values – for patients, their families, our community and staff are:

Collaborate – together and with our academic and care partners
Achieve – our goals, positive outcomes and wellbeing
Respect – for patients, each other and our environment
Equity – for patients and staff

At TUH we view our staff as our most valuable asset and every member of the Team is valued equally. We recognise that a skilled, satisfied and motivated workforce is a prerequisite to high quality care.
A full overview of TUH is available on www.tuh.ie/about us

purpose of the role:
The Clerical Officer Grade III will be based in the Medical Records department and will work as part of the Medical Records team, assisting with administration duties relating to the department.

overview of role:
Key Duties and Responsibilities

Provide general administrative support to the department/Clinical staff
Maintain a good filing and retrieval system
Retrieval and refiling of patients charts
Retrieval and refiling of patients loose documentation
Electronically tracking of patients charts from one location/one person to another
Maintain efficient general office procedures as appropriate to the post
Deal with telephone queries relating to the department function
Process charts
Make appointments
Sit clinics
Liaise with staff in other departments, the public and outside agencies in a confidential manner
Dress in a professional manner
Courteous and professional manner
Type and file all general correspondence and documentation in relation to the work of the department
Process and facilitate in the collation and presentation of data in relation to research projects and work undertaken by the department
Ensure correspondence with GP’s/other hospitals is dealt with in a timely manner
Liaise with Consultants and their Multi-disciplinary Teams where appropriate
Use of relevant ICT systems associate with the role
Other duties that may be assigned from time to time

Qualifications & Experience required
Must have:

Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent

Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher i.e. Fetac Level 5

Have satisfactory relevant experience which encompasses demonstrable equivalent skills

and

Practical experience of use of computer packages to include Microsoft Office i.e. Word, Excel, Outlook, PowerPoint and other related packages

Fluent command and understanding of the English language to include spoken and written word

Reward & Recognition

Remuneration is in accordance with the Department of Health Consolidated Salary Scales, grade code 0609
The appointment is whole time, full time, part time, temporary, flexible and permanent and pensionable.

The annual leave entitlement is 24 working days per year. The leave year runs from 1st April to the 31st of March each year

Normal working hours are 35 worked over 5 days. Your contracted hours of work are liable to change between the hours of 8 am to 8 pm over 7 days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement

Application process
Applications can be submitted ‘on-line’ at www.tuh.ie/careers by completing the application form and attaching your CV. Candidates should be aware that, when applying for a post through the 'On-Line' Application System (Candidate Manager) they will receive an automated replying acknowledging receipt of their application. Should you for any reason, not receive this automated acknowledgement, you should notify the Human Resources Department, before the closing date, otherwise your application will not be considered.
All candidates should note that, in order to maintain a timely process, the closing date and time for receipt of applications will be strictly adhered to.

Informal Enquiries to: Medical Records Manager,
Geraldine Duke, Medical Records Department -
Telephone (01) 4142380 or email geraldine.duke@tuh.ie

Closing Date: Before close of business on: 4th July 2025

Interview Dates:
Please note telephone screening interviews will take place on 9th July & 11th July 2025.
We will also be holding in person interviews on 17th & 18th July 2025.

TUH Core Competencies:

Core Area	Competency	Level
Managing the service	Quality & Safety of Service	1
Managing the service	Delivery of Results	1
Managing Change	Problem Solving & Decision Making	1
Managing Change	Communications & Influencing	1
Managing Yourself	Team player	1
Managing Yourself	Planning and Organising	1
Managing People	People Management	1
Managing People	Leadership	1

Please go to www.tuh/careers for details of the core competencies

Medical Records - Grade III (06.022 (2025))

Job Details