ICT Specialist (EO) (SLAB-ICT25)

The State Laboratory - ICT Specialist (Executive Officer)
The State Laboratory is seeking an ICT Specialist (Executive Officer) to join a multidisciplinary team in the ICT Section. The ICT Specialist will report to a Senior ICT Specialist (HEO) and will support and develop the existing infrastructure, applications and cyber security practices to achieve goals targets and standards as set out in the ICT business plan.

Key Responsibilities and Deliverables:
The successful candidate will have responsibility for the following tasks:

• Provide technical support to all end users, business applications and services.
• Provide technical support to the ICT requirements of laboratory equipment
• Responsible for handling support tickets through to completion.
• Focus on being pro-active in identifying issues before they impact users and business operations.
• Responsible for escalating technical issues and logging tickets with support partners and vendors when needed.
• Support and maintain core applications such as but not limited to Exchange and MS Teams.
• Support and maintain Windows client and server infrastructure.
• Work with the ICT team in enhancing cybersecurity awareness throughout the organisation along with ensuring processes are kept updated.
• Support and maintain Backup and DR capabilities and ensure procedures are in place, tested regularly and documented.
• Work with the ICT Team on various ICT projects as required.
• Act as a backup to Senior ICT Specialists when required.

Essential Requirements, Qualifications and Experience
Given the technical nature of the roles to be filled, you must have a relevant qualification which is matched with some experience. Your application must showcase the experience you have gained so far.

Candidates must have evidence of meeting the qualification requirement (as detailed below) on or before the 1st September 2025. Vacancies that arise before this date will be offered first to candidates that hold qualifications on the date of offer:

1. a) a major award qualification at Level 6, or higher, on the National Framework of Qualifications (NFQ) in a relevant computing or computational discipline, for example: an NFQ Level 6 qualification from a 2-year Post Leaving Cert Course at an ETB or an ICT-related degree at Level 7, or higher, on the NFQ from a University or College and

b) Can demonstrate experience in an area of ICT relevant to this entry-level Infrastructure and Operations role*. This experience can come from current or previous roles or through projects/assignments/work experience during your education programme.

OR

2. a) Hold at least one industry recognised certification in a relevant area of ICT relating to Infrastructure and Operations (see below for a range of examples) and

Have at least one years’ hands-on ICT experience directly relevant to an entry-level Infrastructure and Operations role from your employment to date.

How to Apply: 

Candidates should submit a CV, outlining the following information:

• Personal information such as name, contact details etc.;
• Career History;Academic, Professional or Technical Qualifications;
• Details of any ongoing Continuous Professional Development
• Please take care when completing your application and ensure that you include all relevant details.

To upload your CV, please click 'Apply now'. 

Closing Date
Your online application form must be submitted by 12 noon Tuesday 27th May 2025.

Applications will not be accepted after this time. If you do not receive an acknowledgement of receipt of your application within 24 hours of applying, please contact publicsector@sigmar.ie.