Role PurposeThe People Operations Executive Officer plays a key role in supporting the People and Organisational Development team by delivering high-quality administrative and operational assistance within the People Operations function. This role is essential to maintaining accurate employee records, ensuring compliance with policies and legal requirements and supporting the smooth and efficient running of core People processes.
About the Team and DivisionThe postholder will work within the People & Organisational Development (POD team) alongside an existing People Operations Executive Officer, ensuring a collaborative and coordinated approach to supporting the team and wider organisation. The role also contributes to the organisation’s strategic objectives by enabling an effective, compliant and forward-thinking People service.
Th POD team falls within Coimisiún na Meán's Corporate Services Division along with the areas of Governance, Finance & Procurement, International Affairs and the Commission Secretariat.
Key ResponsibilitiesHR Policies and Compliance: - Assist in drafting, updating, and embedding People policies and procedures, ensuring they are accessible and well-communicated across the organisation;
- Support the preparation of documentation for internal and external audits, ensuring timely and accurate submissions;
- Monitor changes in employment legislation and ensure internal practices remain compliant;
- Support GDPR compliance efforts related to employee data handling and retention.
People Data Management:
- Maintain and update employee records in the HRMS, ensuring all data is accurate, up-to-date and handled with strict confidentiality;
- Oversee and manage records, including employee lifecycle data, attendance, leave balances and contract details;
- Collect and compile preliminary payroll data, including new hires, leavers, salary changes, increments and deductions;
- Ensure data integrity and accuracy across HR systems, performing regular audits and reconciliations;
- Generate regular and ad hoc HR reports and dashboards to facilitate strategic and operational decision-making;
- Support pension scheme administration, including preparing data for annual benefit statements and responding to employee queries.
Employee Relations and Communication:
- Act as a first point of contact for HR-related queries via the People team inbox, escalating where necessary;
- Attend industrial relations meetings to take accurate notes and support documentation;
- Assist with internal communications, including newsletters, policy updates and announcements;
- Support line managers by providing guidance and administrative assistance on people management processes, such as performance management, sick leave management and other employee lifecycle matters.
General Administrative Support: - Provide day-to-day administrative support to the People team, including document preparation, meeting coordination and record-keeping;
- Support with onboarding and offboarding processes, including managing induction schedules and exit documentation;
- Assist with ad hoc HR projects and initiatives, including process improvements and other operational tasks.
Essential Criteria- At least two years of experience working in HR administration or a similar role;
- Excellent numerical skills, with a high level of accuracy and attention to detail;
- Demonstrable experience in developing and supporting effective administrative processes and workflows;
- A sound understanding of HR best practices, policies and procedures;
- Proficiency in Microsoft Office applications (especially Excel) and familiarity with Human Resource Information System (HRIS) / Human Resources Management System (HRMS) platforms;
- Excellent organisational and time management skills, with the ability to manage multiple priorities;
- Strong verbal and written communication skills;
- A high degree of discretion and the ability to maintain confidentiality when handling sensitive information;
- Problem-solving and critical thinking abilities to support continuous improvement of HR processes;
- Strong interpersonal skills and the ability to work collaboratively across teams.
Desirable Criteria- Experience in preliminary payroll;
- CIPD membership (or working towards);
- Previous experience in public sector/civil service, including knowledge and understanding of relevant pension schemes.
Benefits, Package & Pay
- This position is offered on a Permanent basis.
- Full time, 35 hrs per week
- Annual Leave: 23 days per annum
- The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office.
- Our office is located at One Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20.
- For a full list of benefits see our website here
- This position is graded at the Executive Officer scale.
- Successful candidates will be appointed on the first point of the scale.
CompetenciesPlease see the competencies below that will be assessed at interview stage for this competition.
- People Management
- Analysis and decision making
- Delivery of Results
- Interpersonal and Communication skills
- Specialist Knowledge, Expertise and Self Development
- Drive & Commitment to Public Service Values
Application ProcessIf you are interested in applying for this position, please submit:- A CV (max 2 pages) and a Cover letter/personal statement (max 1 page) outlining why you believe your skills, experience and values meet the requirements of the position via HERE
- Appointment to this role is subject to the candidate's eligibility to work in Ireland. All positions require candidates to live in the Republic of Ireland or Northern Ireland.
- Candidates who engage in canvassing will be disqualified and excluded from the process