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Letterkenny, County Donegal, Ireland

Role:  Production Designer
Job Type: Permanent
Location: Letterkenny (Remote/Hybrid)

Ready to utilise your skills to create multichannel solutions capable of telling a story both in digital and traditional formats?
Are you looking for an exciting opportunity to work with some of the brightest minds of the industry?

Make a meaningful impact as a Production Designer!

Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
  • Work closely with the range of teams within the business to bring ideas to life.
  • Collaborate with a cross-functional team, supporting creative operations to execute elegant, intentional, editorially relevant designs using brand identity system.
  • Work with customers and create high-impact customer experiences for our business.

The Role
As a Production Designer, you will manage and deliver accessible solutions as part of the Digital Marketing team. You will support leadership to drive compliance and delivery of accessible products and services across the enterprise. In the role, you will continue to progress skills learned and practiced as a designer and learn how to become a digital accessibility specialist.
You will be trained to consult on specific accessibility requirements and the use of tools that teams can use to incorporate accessibility across the enterprise.

To be successful, you must show empathy towards people with disabilities, have a passion for helping to make products better for everyone, have a curious, inquisitive mind and self-awareness with an interest in continuing to improve your people and technical skills and be able to share your knowledge and talent with team members and clients by providing training and mentoring.

Key Responsibilities:
  • Build and remediate documents including InDesign, PDFs, Word, PowerPoint etc.
  • Test accessibility documents to WCAG standards.
  • Ensure attestation of documents.
  • Perform screen reader testing and signing off on Quality checking.
  • Be the point of contact for offshore teams to troubleshoot and relay solutions to accessibility issues.
  • Be the main point of contact for all ADA questions for the client.
  • Provide accessibility support writing for Alt-text, infographics and other components that require accessible explanations.
  • Create and check transcripts and submit requests for full descriptive transcripts, as needed.
  • Check closed captioning on videos and submit requests to vendor.
  • Assist with closed captioning errors, fix cc file and update.
  • Understand how to fix ADA PDFs and provide guidance for designs.
  • Consult and provide recommendations on system generated forms.
  • Provide accessibility training where required.

Your Profile
Key Skills/Knowledge/Experience:
  • Experience working as a Production Designer or InDesign Specialist.
  • Proficiency in the full Adobe Suite particularly InDesign, Illustrator, Acrobat Pro and Photoshop.
  • Knowledge of HTML, CSS and JavaScript.
  • Knowledge of Web Accessibility Initiative (WAI) guidelines and specifications.
  • Strong understanding of the WCAG.
  • Desire to work in assistive technology and accessibility-related software, including JAWS, NVDA, VoiceOver, Dragon NaturallySpeaking, or other speech recognition software.
  • Self-motivation with a desire to improve experiences for people with disabilities.
  • Advanced soft skills and ability to translate requirements of inclusive design and accessibility to both teams and leadership.   

Good to have:
  • Experience with assistive technology.
  • IAAP ADS, CPACC or equivalent certification are an advantage but not necessary.
  • Design knowledge.

Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature generous bonus, pension, health care and life assurance with access to extensive training resources and discounts within the larger Tata network. 
Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.

You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities involve 12 employee networks including LGBTQ+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events (we even sponsor the London Marathon).

We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.

If you are an applicant who needs a reasonable accommodation due to Disability or Neurodiverse Condition to complete an employment application, or during any phase of the hiring process, please contact us at rebecca.mcclelland@tcs.com with the subject line: “Reasonable Accommodation Request”.

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.



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