Master Technician (Rep 999910) (1000532)

Permanent Full-Time

Audi Galway

Job Details

Job Title:             Master Technician
Responsible to: Service Manager

Main Purpose of Job:
We are currently recruiting for a Qualified or Part Qualified Master Technician to join the Connolly Motor Group, within the Service team at Audi Galway.

The role:
The successful candidate will be required to diagnose, repair, and maintain ICE, HEV & EV Vehicles within the Service department. You will be required to deliver a high standard of repair within the workshop in line with specifications set out by manufacturer and processes set out by Connolly Motor Group.

Role Responsibilities:
  • Carry out warranty repairs in line with manufacturer and company processes and guidelines.
  • Diagnosis, repairs, and servicing of vehicles to the highest standards and to the appropriate manufacturer specification
  • Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
  • Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
  • Guide and assist lower qualified technicians and apprentices in correct procedures and processes in diagnosing and repairing vehicles to improve the overall knowledge and skills in the workshop.
  • Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with ISO, warranty, and Dealership requirements
The person:

Skills and Competencies:
  • FETAC or City & Guilds Qualification (Irish based qualifications or equivalent evidence of similar in Europe)
  • Master Technician qualification or on training pathway to becoming a Master Technician
  • 3-5 years’ experience in vehicle services and repairs
  • Ability to work within a team.
  • Ability to work on own initiative.
  • Display a keen interest in Motor Vehicles
  • Interested in working in a fast-paced environment.
  • Attention to detail is fundamental to ensure quality is consistently delivered.
  • Continuous improvement mindset, willing to attend brand training as required to maintain up to date knowledge.
  • Ability and interest in interacting with customers to better understand faults to resolve in a timely manner.
  • A full and valid driving license is essential for the role.
  • Build strong interdepartmental relationships and pay close attention to other departments requirements.
  • Work independently in a busy, active environment, managing own time and workflow effectively.
  • Present a consistently professional image to both internal and external customers, through attitude, behaviour, and personal appearance.
  • Strong problem-solving ability to identify and resolve queries.