Team Leader, Grade V (Job Sharing)
(04.026 (2024))
Job Type
Permanent
Location
Tallaght, County Dublin, Ireland
Job Details
Job Title: Team Leader, Grade V (job sharing 17.5 hours)
Reference No: 04.026 (2024)
Department / Directorate: Surgical Peri-operative
Reports to: Admin Co-ordinator Surgical Directorate
Tallaght University Hospital (TUH) is an exciting and dynamic place to work. The team at the Hospital are in the midst of implementing a new hospital
strategy
that has already delivered on the opening of a new renal unit, day surgery centre, step down facility in the community and the start of building works on a new ICU extension. It is an exciting time to join the TUH team and one of Ireland’s main teaching hospitals with so many plans to enhance patient care. The Hospital believes in investing in their team and offers excellent education and research opportunities.
TUH is one of Ireland’s largest acute teaching hospitals, adult, psychiatric and age-related healthcare on one site. The Hospital has 450 adult beds with over 3,500 people on staff and more than 50 different nationalities represented. The Hospital is a provider of local, regional and national specialties. It is also a national urology centre, the second largest provider of dialysis services in the country, a regional orthopaedic trauma centre and a designated trauma unit.
TUH is one of the two main academic teaching hospitals of Trinity College Dublin - specialising in the training and professional development of staff in areas such as medicine nursing, health and social care professionals, emergency medicine and surgery, amongst many others. TUH is part of the Dublin Midlands Hospital Group which serves a population of over 1.2 million across seven counties.
TUH Vision and Values
The vision of the Hospital is “
People Caring for People to Live Better Lives”
through excellent health outcomes supported by evidenced based practice, positive patient and staff experience in an empowering and caring environment. A culture of innovation and quality improvement in everything we do.
Our
TUH CARE
values – for patients, their families, our community and staff are:
C
ollaborate – together and with our academic and care partners
A
chieve – our goals, positive outcomes and wellbeing
R
espect – for patients, each other and our environment
E
quity – for patients and staff
At TUH we view our staff as our most valuable asset and every
member of the Team is valued equally. We recognise that a skilled, satisfied and motivated workforce is a prerequisite to high quality care.
A full overview of TUH is available on www.tuh.ie/about us
purpose of the role:
The Team Leader, Grade V will be responsible for ensuring the smooth running of the administrative duties of the team and to delegate and assign work as appropriate. The Team Leader will report to the Administration Manager for the directorate and will deputise for him/her where required.
overview of role:
Key Duties and Responsibilities
Manage the Administration staff assigned to the team and delegate duties as appropriate
Demonstrate the ability to maintain and develop working relationships within the department as Team Leader/First line Manager
Demonstrate problem solving, decision making, planning and organization skills
Demonstrate an ability to prioritize work while responding with flexibility to rapidly changing priorities
Demonstrable capacity for responsibility and initiative
Have the ability to work unsupervised and to use initiative when necessary to deal with conflicting priorities calmly and effectively
Have proven skills in dealing in a professional and courteous manner with patients in a personal capacity and by telephone, including dealing with complaints
Disseminate relevant information to staff and the multidisciplinary team and provide opportunity for feedback from all members of the team in relation to the service
Ensure all interaction with patients and patient records are carried out in a strictly confidential manner
Organize and/or attend meetings, working groups, committees, as required relevant to the department
Know the capacity utilisation targets of all clinics and know the reasons for any variation in clinic capacity utilisation
Ensure the clinic(s) dashboard is up to date & review forecasted and actual clinic utilisation data weekly
Hold data driven action focused clinic review meetings ensuring that agreed actions and projects have clear owners and target completion dates
Actively promote continuing education amongst the team
Facilitate and record participation in mandatory training
Meet and monitor staff following sick leave and proceed according to the absent management policy
.
Ensure your team adheres to an appropriate dress code at all times.
Order stationery supplies for the Department.
Book translators when required for patients attending the service
.
Use the Core System to monitor staff absence/leave/time keeping, ensuring the service is covered during times of leave and staff absence
Access the appropriate training for Administration staff ensuring familiarity with and adherence to the required quality standards and attention to detail of the processes specific to the department
Participate in probation and staff performance review systems as per hospital policy
Carry out any other duties, which may be assigned from time to time
Qualifications & Experience required
Must have:
Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent
or
Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher i.e. Fetac Level 5
or
Have satisfactory relevant experience which encompasses demonstrable equivalent skills
and
2 years relevant Healthcare Clerical experience
1 year in a Supervisory Role
Practical experience of use of computer packages to include Microsoft Office i.e. Word, Excel, Outlook, PowerPoint and other related packages
Fluent command and understanding of the English language to include spoken and written word
Desirable:
Have experience using Dictate
Have experience working with OPD waiting lists
Have experience running Outpatient clinics
Have knowledge of the workings of Multi-Disciplinary team meetings
Reward & Recognition
Remuneration is in accordance with the Department of Health Consolidated Salary Scales, grade code 0566
The appointment is part time, specified purpose, 17.5 hours per week
The annual leave entitlement is 29 working days per year. The leave year runs from 1st April to the 31st of March each year
Normal working hours are 17.5 worked over 3 days. Your contracted hours of work are liable to change between the hours of 8 am to 8 pm over 7 days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement
Application process
Applications can be submitted ‘on-line’ at
www.tuh.ie/careers
by completing the application form and attaching your CV. Candidates should be aware that, when applying for a post through the 'On-Line' Application System (Candidate Manager) they will receive an automated replying acknowledging receipt of their application. Should you for any reason, not receive this automated acknowledgement, you should notify the Human Resources Department, before the closing date, otherwise your application will not be considered.
All candidates should note that, in order to maintain a timely process, the closing date and time for receipt of applications will be strictly adhered to.
Informal Enquiries to: Mary Lennon, Admin Co-ordinator, Surgical Directorate -
Telephone (01) 4144190 or email mary.lennon@tuh.ie
Closing Date: Before close of business on: 9th May 2024
TUH Core Competencies:
Core Area
Competency
Level
Managing the service
Quality & Safety of Service
3
Managing the service
Delivery of Results
2
Managing Change
Problem Solving & Decision Making
3
Managing Change
Communications & Influencing
2
Managing Yourself
Team player
3
Managing Yourself
Planning and Organising
2
Managing People
People Management
3
Managing People
Leadership
2
Please go to
www.tuh/careers
for details of the core competencies