Temporary Full-Time

Job Title:                                             Administration Assistant, Grade IV Memory Clinic
                                                            Medical Department/Directorate
Reference No:                                                05.048  (2023)
Reports to:                                         xx Manager or Deputy

Tallaght University Hospital (TUH) is one of Ireland’s largest acute teaching and learning hospitals, with adult, psychiatric and age-related healthcare on one site. The Hospital has 450 inpatient adult beds, 74 onsite day beds for Dialysis, Oncology, Infusion, Haematology, Cardilogy, Bone & Joint and minor surgery services. The Hospital also has a Day Surgery Centre located near the Hospital which has four theatres and 25 bays for elective surgery. There are an additional 61 offsite beds under its governance. The Hospital is staffed by over 3,500 people with 64 different nationalities represented on the team.  
 The Hospital is a provider of local, regional and national specialties. It is a designated trauma unit incorporating the National Pelvic and Acetabular Unit, a national Urology Centre and the second largest provider of renal dialysis services in the country.  
One of the two main academic teaching hospitals of Trinity College Dublin -  TUH specialise in the training and professional development of staff in areas such as Medicine, Nursing, Health & Social Care Professionals, Emergency Medicine and Surgery, amongst many others. TUH is part of the Dublin Midlands Hospital Group which serves a population of over 1.2 million across seven counties.
The Hospital is an exciting and dynamic place to work, in the midst of implementing a new hospital strategy, the team have already delivered on the opening of a new Renal Dialysis unit, Reeves Day Surgery Centre, a step down facility in the community, a new ICU and the development of a supraregional Endometriosis Service. It is an exciting time to join the TUH team and one of Ireland’s main teaching hospitals with so many plans to enhance patient care. The Hospital believes in investing in their team and offers excellent education and research opportunities.

TUH Vision and Values
The vision of the Hospital is “People Caring for People to Live Better Lives” through excellent health outcomes supported by evidenced based practice, positive patient and staff experience in an empowering and caring environment. A culture of innovation and quality improvement in everything we do.
Our TUH CARE values – for patients, their families, our community and staff are:
  • Collaborate – together and with our academic and care partners
  • Achieve – our goals, positive outcomes and wellbeing
  • Respect – for patients, each other and our environment
  • Equity – for patients and staff
At TUH we view our staff as our most valuable asset and every member of the Team is valued equally.  We recognise that a skilled, satisfied and motivated workforce is a prerequisite to high quality care.

A full overview of TUH is available on www.tuh.ie/about us

purpose of the role:
The Administration Assistant, Grade IV will be responsible for ensuring the smooth running of the administration support for the department they are assigned to.

overview of role:
Key Duties and Responsibilities
  • Provide general administrative support to the department / Clinical staff
  • Deal with telephone queries relating to the department function
  • Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner
  • Liaise with Consultants and their Multi-disciplinary Teams where appropriate
  • Ensure correspondence with GP’s/other Hospital’s is dealt with in a timely manner
  • Provide clinic cover and support to team members as appropriate
  • Locate charts outside of medical records where required
  • Maintain efficient general office procedures as appropriate to the post
  • Type and file all general correspondence and documentation in relation to the work of the Department
  • Process and facilitate in the collation and presentation of data in relation to research projects and work undertaken by the Department
  • Provide Medical secretarial support when required
  • Use of computer packages relevant to the role
  • Carry out any other duties, which may be assigned from time to time

Qualifications & Experience required
Must have:
  • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent
  • Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher i.e. Fetac Level 5
  • Have satisfactory relevant experience which encompasses demonstrable equivalent skills
  • 2 years relevant administration experience
  • Practical experience of use of IT systems / packages 
  • Fluent command and understanding of the English language to include spoken and written word

  • Experience managing OPD clinics
  • Experience managing Waiting lists
  • Experience using Dictate
  • Admin experience working within a healthcare environment

Reward & Recognition
  • Remuneration is in accordance with the Department of Health Consolidated Salary Scales, 1st October 2022.
                                                         €30,928 -  €49,361 LSI

  • The appointment is specified purpose , 15 months.
  • The annual leave entitlement is 27 working days per year. The leave year runs from 1st April to the 31st of March each year.
  • Normal working hours are 35  worked over 5 days. Your contracted hours of work are liable to change between the hours of 8 am to 8 pm over 7 days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement.

Application process
Applications must be submitted ‘on-line’ at www.tuh.ie/careers by completing the application form and attaching your CV.  Candidates should be aware that, when applying for a post through the 'On-Line' Application System (Candidate Manager) they will receive an automated replying acknowledging receipt of their application.  Should you for any reason, not receive this automated acknowledgement, you should notify the Human Resources Department, before the closing date, otherwise your application will not be considered.
All candidates should note that, in order to maintain a timely process, the closing date and time for receipt of applications will be strictly adhered to.
Informal Enquiries to:                       Ashling Campion - Telephone (01) 4142197 or email Ashling.campion@tuh.ie
Closing Date:                                      Before close of business on:  9th June 2023