Full-time

Intuition is a leading global knowledge solutions company. We help clients to optimize their knowledge capital and improve learning effectiveness through the provision of online courses, services, blended learning solutions and innovative knowledge management technologies. For over 30 years, we have been a trusted partner to many Fortune 500 companies and public sector organizations. 

We are currently seeking a talented IT engineer to join our IT team.

Based in our Dublin office, the successful candidate will be an integral member of the team with responsibility for hardware and software support across our virtual hosted systems and employee office network.

This role involves:
  • Providing day-to-day maintenance support of organisation’s IT infrastructure
  • Assisting with planning and execution of all infrastructure changes
  • Working with the application support teams to identify and resolve issues on company products
  • Diagnosing and fixing issues on Microsoft desktop operating systems
  • Support of service requests and issues across all company applications
  • Undertaking Server builds, virtualization, migrations and platform deployments
  • Setting up and deploying new PCs, laptops, software, and peripheral equipment
  • Ownership of raised issues to conclusion and escalation to senior team members if required
Abilities and skills:
  • Strong personal motivation to succeed and an eagerness to learn
  • Methodical and logical approach to problem-solving
  • Excellent written and spoken communication skills
  • Ability to work with minimum direction and as part of a team
  • Willingness and ability to work in a fast-paced and rapidly changing environment
Minimum requirements:
  • Third level qualification in computer science or IT
  • At least two years’ experience in supporting server hardware and software infrastructure, and corporate computer networks
  • Experience in supporting Microsoft applications and technologies particularly Microsoft 365 and Active Directory
Additional skills:
While not mandatory requirements, these skills are highly advantageous
  • General Network and Cabling experience
  • PowerShell scripting
  • Database fundamentals
  • VMWare Technologies
  • Web server technologies (IIS, Apache, nginx, etc.)
  • Working knowledge of other operating systems (Linux, MacOS, etc.)
  • Firewalls, switches and routers (Fortinet, Cisco)
Intuition is an Equal Opportunities Employer