London

Are you looking to develop a career in within one of the world’s largest Research Organisations?

We are recruiting for a Senior Research Executive focused on delivering excellent work for clients and requires someone adept at finding the story in the data as well as delivering excellent client service and project delivery. We work for leading global businesses on programmes to improve the experiences they deliver to their customers and employees.
Customer and Employee Experience is a dynamic and expanding field that has been revolutionised by technology and analytics in recent years while also requiring strong insight and consultancy skills to get behind the So What.  It goes to the heart of some of the major challenges and drivers of business success today.

The role:

As a Senior Research Executive you’ll be joining a team who focus on research covering financial services, telco and tech, hospitality, travel and tourism and B2B.  There will be opportunities to get involved across these sectors and help build our client base in other industries.
 
What will I be doing?
  • Juggling different tasks, planning and using your time effectively
  • Confident analysing large data sets and preparing insight reports with good attention to detail.
  • Ability to look at other sources of insight and data to add context and understanding to our programmes - exploring trends, integrating survey data, text analytics and clients’ own co’ own data
  • Telling stories with data and ensuring our work has an impact, displaying information in the most effective and impactful way
  • With a centralised project management team, you will be less involved in the day-to-day operational management of projects – the focus of this role is on client servicing and research and insight.
  • There are also many opportunities to get involved in workstreams that suit your individual skills and interest, or which help to make the division famous. This could be around new innovative techniques, marketing, best practice quality processes or being involved in our people team
 
What do I need to bring with me?
 
  • Proven quantitative experience with a solid background in running research projects, and delivering impactful reports
  • A keen interest to work in the field of customer and employee experience research.  A background in this area is ideal, but not essential
  • Ability to nurture client relationships, demonstrating a genuine interest in clients and their business issues
  • Experience and confidence in designing, planning and facilitating research projects
  • Confidence and track record in juggling client needs across several projects
  • Self-motivation and a role model who is easy to work with and has time for others
  • Practical knowledge of Excel, reporting packages such as SPSS and working with tech platforms is desirable but we also offer on the job training to get you up to speed.
  • Desire to question the status quo – we’re always looking for how we can do things better
 
About us:

We are one of the world’s largest research companies and currently the only one primarily managed by researchers. With offices in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts globally with local knowledge to deliver top-quality research.

Our culture is unique - we have the entrepreneurial spirit and quirkiness of a small boutique, but we also have the resources, scale and diversity of a large global agency. We have more bright, friendly, hard-working and enthusiastic people, from more backgrounds, with more interests, skills and experiences to learn from. Our values are based on our diverse cultural backgrounds, helping us to be responsive, client-focused and flexible.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We understand the importance of choice and offer a blended work environment, office and work from home. We also realise you may have commitments outside of work and will consider all flexible working applications - please highlight what you are looking for when you make your application.

If this is what
you are looking for from your next role, we look forward to hearing from you!