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The Human Resources Department is currently searching for a Senior Benefits Analyst / Sr. HR Partner Benefits (Team Lead) to join their team. This is a regular, full-time, exempt position, and is eligible for benefits
The ideal candidate possess a deep knowledge of employee benefit programs (H&W and retirement) and strong technical ability to perform all operational and transactional duties required to design, implement and administer employee benefit plans.  This includes benefits administration; data and analytics; resolving insurance/claims issues, reporting and reconciling escalated problems; preparing communications and presenting materials (written and oral presentations); ensuring plan compliance and proper implementation of local, state and federal benefit statutes.

The expectation at this level is that the ideal candidate will exercise more independent thinking and be able to complete projects with little guidance.  The ideal candidate also provides excellent customer service and educates employees and retirees on benefits plans.  This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. 

  • Performs all transactional and tactical duties in relation to administering active and retiree medical, dental, vision, life, flexible spending and retirement (qualified & non-qualified) benefits.  This may include data entry into a variety of systems. 
  • Support resolution of employee and retiree benefit issues and identify trends by working with peers, employees, retirees, and carriers; reports any issues, status, and trends to the Assistant Director, Benefits.
  • Document and maintain technical specifications and plan requirements related to benefits system administration. Work with HRIS, IS, and vendors to ensure that the system is set up properly to administer plans appropriately and in accordance with plan documents and the regulations.
  • Identifies and recommends improvements to processes, documents, and standard operating procedures, communications and guidelines that result in increased efficiency and presents opportunities to Assistant Director, Benefits.  This may include creating or revising materials used by employees, retirees, and/or staff (i.e. Retirement timeline, Benefits upon Termination, Benefits while on LOA, benefit plan documents, SPD’s, brochures, etc.).
  • With direction and guidance, recommend and lead (as directed) benefits system and data requirements to ensure automation, data integrity and ongoing enhancements for benefits program and cost changes.
  • Analyze utilization, industry-wide benefit surveys, and financial/payroll data related to H&W and retirement benefit programs, identify trends, and develop benefits related dashboard and provide specific recommendations for review to Assistant Director, Benefits.
  • Assist with and lead (as directed) annual benefits activities and projects such as open enrollment, annual audits, compliance testing, annual compliance filings, benefit and retirement fairs, Employee Appreciation Celebration, and other HR projects and/or events.
  • Responsible for contributing to a positive, collaborative team environment in the HR Department and develop strong working relationships with external and internal constituents such as employees vendors, carriers, Payroll/Finance, HRIS and other departments.
  • Must maintain a high level of confidentiality.  Responsibilities from time to time may involve other disciplines within the HR team to move projects, deadlines and compliance forward.


  • As deemed necessary by supervisor
  • B.S./B.A. degree, 7+ years of related experience.
  • CEBS or CBP certification is highly desired
  • Excellent knowledge of principles and practices associated with administering and managing employee benefit programs, project management, and metrics reporting.
  • Practical experience administering benefit plans across all product lines, including but not limited to self-insured health plans, pension plans, and defined contribution retirement plans is required.
  • Knowledge of federal and state benefit laws and regulations including but not limited to such as ACA, DOL, IRS, HIPAA, Section 125, and ERISA and their effect on employer sponsored benefit programs.

​​​​​​​The appropriate candidate must have:

  • Must be highly proficient in Excel, Word and PowerPoint
  • Strong oral and written communication skills.
  • Must have well developed and reliable decision-making, polished oral and written communication skills and the ability to work both independently and as a part of a close team.
  • Attention to detail and proven analytical ability.
  • Strong organizational skills and demonstrated project management capability.
  • Focus on delivering quality customer service.
  • Ability to work collaboratively in a team environment.
Physical duties for this position include but are not limited to, ability to lift less than 25 lbs. independently and up to 10 lbs. with assistance; this position is mostly sedentary in nature with occasional standing/ walking and repetitive motion. Occupational requirements include hearing and responding to instructions, communicate effectively, work around and with others as well as alone. Physical duties are subject to change.
WHOI is a member of the Higher Education Recruitment Consortium (HERC). We are sensitive to the issues of dual career candidates and we will work with applicants to address them. Please visit HERC - for more information.

WHOI is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants that require accommodation in the job application process are encouraged to contact us at (508) 289-2253 or email for assistance.